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Terms of Service

Effective Date: January 1, 2025

Welcome to DonationLens, operated by AppCore Solutions ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the DonationLens mobile application, website at donationlens.com, and all related services (collectively, the "Service"). Please read these Terms carefully before using the Service.

1. Acceptance of Terms

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Account Responsibilities

To use DonationLens, you must:

  • Be at least 13 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized use of your account

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription Tiers and Billing

DonationLens offers both free and paid subscription tiers. Paid plans are billed on a monthly recurring basis through Stripe, our third-party payment processor.

  • Free tier — Includes limited AI scans per month with core features.
  • Paid tiers (Plus, Pro) — Include unlimited scans, premium features, and enhanced reporting. Pricing is displayed on our pricing page and may be updated with 30 days' notice.

Subscriptions automatically renew unless cancelled before the end of the current billing period. You may cancel your subscription at any time through your account settings. Refunds are handled in accordance with applicable law and at our reasonable discretion.

4. Fair Market Value Disclaimer

DonationLens provides estimated fair market values for informational purposes only.

The valuations generated by our AI are estimates based on publicly available data, item condition assessments, and market trends. They are not appraisals, and they do not constitute tax advice, legal advice, or financial advice.

You are solely responsible for the values you claim on your tax return. We strongly recommend that you consult a qualified tax professional before relying on any valuation provided by the Service. For donations exceeding $5,000, the IRS may require a qualified independent appraisal.

AppCore Solutions makes no warranty or guarantee regarding the accuracy of any valuation and assumes no liability for any tax consequences resulting from the use of our estimates.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or to facilitate fraud
  • Submit false, misleading, or fabricated donation records
  • Attempt to reverse-engineer, decompile, or disassemble the Service
  • Interfere with or disrupt the Service or its infrastructure
  • Access the Service through automated means (bots, scrapers) without our written consent
  • Upload malicious content, viruses, or harmful code
  • Violate the intellectual property rights of others
  • Share your account credentials with others or operate multiple free accounts

6. Your Content

You retain ownership of all content you submit to the Service, including photos, donation descriptions, and records ("Your Content"). By using the Service, you grant us a limited, non-exclusive license to store, process, and display Your Content solely for the purpose of providing the Service to you.

We do not sell your content or use it for advertising purposes. When you delete Your Content or your account, we will remove it from our systems in accordance with our Privacy Policy.

7. Intellectual Property

The Service, including its design, features, code, documentation, logos, and trademarks, is owned by AppCore Solutions and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

"DonationLens" and the DonationLens logo are trademarks of AppCore Solutions. You may not use our trademarks without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by law, AppCore Solutions and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or tax benefits, arising out of or related to your use of the Service.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Indemnification

You agree to indemnify, defend, and hold harmless AppCore Solutions and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

You may terminate your account at any time by deleting it through your account settings or by contacting us. We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice.

Upon termination, your right to use the Service ceases immediately. We may retain certain data as required by law or for legitimate business purposes. You may export your data before terminating your account.

11. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court.

You agree to resolve disputes on an individual basis and waive any right to participate in a class action or class-wide arbitration.

12. Changes to These Terms

We may modify these Terms at any time. When we make material changes, we will update the "Effective Date" at the top of this page and notify you via email or an in-app notification at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any legal proceedings shall be conducted in English.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

AppCore Solutions

Email: support@donationlens.com

Website: donationlens.com